Create a mailbox
On your hosting service page, click the Email Accounts card, then Create Email. Choose the name (the part before the @) and the domain, set a password of at least 8 characters (or generate one), and set a quota in MB. Click Create Account.
Connect a mail client
| Setting | Value |
|---|---|
| IMAP host | mail.yourdomain.com |
| IMAP port | 993 (SSL) or 143 (STARTTLS) |
| SMTP host | mail.yourdomain.com |
| SMTP port | 465 (SSL) or 587 (STARTTLS) |
| Username | full address, e.g. you@yourdomain.com |
| Password | the mailbox password |
The Email Accounts page lists these details for your domain.
Webmail
Click Open Webmail on the Email Accounts page, or choose Open Webmail Account on a mailbox to sign straight in. Log in with the full mailbox address.
Forwarding
Forwarding is set per mailbox. Open the mailbox's actions and choose Forwarding. Tick Enable Forwarding, enter one or more addresses (comma-separated) in Forward to, and choose whether to Keep a local copy. A common use is forwarding contact@yourdomain.com to your personal mailbox.
Each mailbox also has an auto-responder and spam filter settings.
The DNS records that matter
Email deliverability is mostly DNS. The DNS Records for Email section of the Email Accounts page shows the exact records. If you use our nameservers, most are set up for you. Otherwise, copy them to your DNS provider:
- MX — tells the world which server receives mail for your domain.
- SPF (TXT on the root) — lists who is allowed to send mail as your domain.
- DKIM (TXT on
default._domainkey) — a signature so receivers can verify your mail. Click Generate DKIM first to create the key. - DMARC (TXT on
_dmarc) — tells receivers what to do when SPF or DKIM fail.
Testing
After publishing the records, send a message to check-auth@verifier.port25.com from your domain. The reply tells you whether SPF, DKIM and DMARC pass.
Without DKIM, your mail is much more likely to land in spam. Generate the DKIM key and make sure the record is published.