How does the Ping Our Network tool work, and is it accurate?

The Ping Our Network tool on our status page measures the round-trip time from your browser to our Montreal infrastructure over HTTPS.

How it works:

  1. Your browser sends one warm-up request to unified.sableservers.com, which isn't counted
  2. It then sends 5 small HTTPS requests and times each one
  3. The slowest sample is dropped
  4. The rest are averaged and shown in milliseconds

How close is it to real in-game ping?

  • The browser result is usually 10 to 30 ms higher than your real game ping, because it includes HTTPS and browser overhead.
  • Games use lighter, direct connections, so they respond faster than a web request.
  • Treat the result as an upper limit. If it shows 60 ms, your in-game ping is likely 30 to 50 ms.

Ratings shown by the tool:

  • Excellent: under 30 ms
  • Good: 30 to 60 ms
  • Fair: 60 to 110 ms
  • Poor: over 110 ms

The test runs when the page loads. Click "Re-test" to compare wired and Wi-Fi, or to test again after closing background apps.

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