Your in-game ping depends on three things: how far you are from our Montreal datacenter, your internet provider's routing, and your connection type (wired or Wi-Fi).
What ping feels like in game:
- Under 30 ms, excellent: Competitive shooters and fast PvP feel instant
- 30 to 60 ms, good: Smooth for nearly every game, including Minecraft PvP, Rust, ARK and CS2
- 60 to 100 ms, fair: Fine for survival and co-op (Valheim, Palworld, Project Zomboid)
- 100 to 150 ms, playable: Most games still feel responsive; competitive players may notice it
- Over 150 ms, high: Workable for relaxed PvE, less ideal for reaction-based PvP
How to lower your ping:
- Use a wired Ethernet connection. Wi-Fi can add 10 to 40 ms and cause jitter
- Close bandwidth-heavy apps (streaming, large downloads, cloud backups)
- If you're on a VPN, turn it off. VPNs often route through distant servers
- Check that no one else on your network is maxing out your upload
If your ping seems higher than it should be, open a support ticket with a traceroute and we'll check the routing on our side.