Adding & Updating Payment Methods

Add a card

  1. Open Billing → Payment Methods.
  2. Click Add Method.
  3. Enter the card details in the secure Stripe form. We never see or store the full number — only a tokenized reference.
  4. Optionally tick Set as default. The default card is what auto-pay uses.

Updating an expiring card

If a card you have on file is about to expire, the panel shows a banner reminding you. Click Update on the method to enter the new expiry and CVC; the card number stays the same.

Switching the default

Open the method you want to use and click Make default. New invoices will charge the new default automatically.

Removing a method

Click Delete next to any method that is not currently the default. If you only have one method, add a replacement first — the panel will not let you delete your only on-file method while you have active services.

Supported methods

  • Visa, Mastercard, American Express, Discover — processed via Stripe.
  • Account credit (applied automatically before card charges).
If a charge is declined, the invoice flips to Pending (or Overdue after the due date). Update the card or top up your account credit and click Pay Now on the invoice.
Back to Knowledge Base