Adding and Updating Payment Methods

Add a card

Open your avatar menu, choose Profile Settings, then click Payment Methods. You can also press Ctrl + K and search for payment methods.
Click Add Payment Method.
Enter the card details in the secure Stripe form. We never see or store the full card number.
Optionally tick Set as default payment method. Auto-pay uses the default card.

Replacing an expiring card

Saved cards can't be edited. When a card is about to expire, add the new card, make it the default, then remove the old one. Each saved card shows its expiry date on the Payment Methods page.

Switching the default

Click Set Default on the card you want to use. Renewal invoices are charged to the new default.

Auto-pay

The Auto-Pay switch on the same page controls whether renewal invoices are charged to your default card when they are due.

Removing a card

Click Remove on the card. You can't remove your default card while auto-pay is on. Turn auto-pay off or set another default card first.

Ways to pay

Credit or debit card, processed by Stripe.
Interac e-Transfer to billing@sableservers.com.
Account credit. Top up with Add Funds on the Credits page (press Ctrl + K and search for add funds). Credit is used before your card is charged.

We always bill in Canadian dollars. If your card is not in CAD, your bank may add its own exchange fees.

If a card payment is declined, the invoice stays unpaid. Update your card or add credit, then open the invoice and click Pay Invoice. Unpaid services are suspended 3 days after the due date. See the Terms of Service (section 4).

If an automatic payment fails we email you and retry the card twice, about 12 hours apart. Unpaid 3 days after the due date, the service is suspended; unpaid 7 days after suspension, it is terminated.

Choose monthly, quarterly (5% off), semi-annual (10% off) or annual (15% off). Renewal invoices come up to 7 days before the due date; cards on file are charged up to 3 days before.