Opening a support ticket is quick and easy:
- Go to unified.sableservers.com
- Log in to your account
- Click "Support" in the navigation
- Click "Open New Ticket"
- Fill out the ticket form:
- Department: Select the appropriate service type
- Subject: Brief description of issue
- Priority: Critical, High, Normal, or Low
- Description: Detailed explanation (see below)
- Attach any relevant screenshots, logs, or files
- Click "Submit"
You'll receive a ticket confirmation email and can track progress in the Unified Panel.