What's included in managed services?

Managed services add hands-on care to a server you host with us. You can attach one managed plan to each VPS, private VPS, game server or web hosting service. Order from Store → Managed Services.

Semi-Managed (CA$99.00/month per server):

  • Security patches and OS updates
  • 24/7 monitoring with alerts
  • Firewall setup, fail2ban and security hardening
  • Backup management and backup alerts
  • Performance tuning
  • Priority support

Fully Managed (CA$299.00/month per server):

  • Everything in Semi-Managed, plus:
  • Proactive monitoring
  • OS management and application management
  • Database optimization
  • Intrusion detection, malware scanning and security audits
  • Tested restores
  • A dedicated account manager

Included with both plans at no extra cost: our Backup and Recovery service and our Migration service.

Prices are in Canadian dollars. Longer billing cycles cost less; the store shows the price for each cycle and the current feature list. Managed services are billed like any other service under our Terms of Service.

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