What's included in managed services?

Our managed services provide hands-on infrastructure support:

Semi-Managed (CA$99.00/month per server):

  • OS updates and security patches
  • 24/7 server monitoring and alerting
  • Automated backup management
  • Basic security hardening
  • Assistance with common issues
  • Monthly health reports

Fully Managed (CA$299.00/month per server):

  • Everything in Semi-Managed, plus:
  • Application deployment and configuration
  • Database optimization and tuning
  • Custom software installation
  • Performance optimization
  • Proactive issue resolution
  • Dedicated account manager
  • Custom SLA options
  • Emergency on-call support
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