Semi-Managed suits you if you:
- Run your own applications but want the server itself looked after
- Want security patches, OS updates and hardening done for you
- Want 24/7 monitoring with alerts and backups managed
Fully Managed suits you if you:
- Want us to manage the OS and your applications too
- Need database optimization and performance tuning
- Want intrusion detection, malware scanning and security audits
- Want tested restores and a dedicated account manager
Quick comparison:
- Both plans: security patches and OS updates, 24/7 monitoring, firewall and fail2ban, security hardening, backup management, performance tuning, priority support, plus free Backup and Recovery and Migration services.
- Fully Managed only: proactive monitoring, OS and application management, database optimization, intrusion detection, malware scanning, security audits, tested restores, dedicated account manager.
Not sure which fits? Open a ticket in the Sales department and tell us what you run.