Yes! Our refund policy is simple and applies to all services:
- First 30 Days: No-questions-asked refund for services that haven't meaningfully consumed resources
- Substantial Usage: If a service has seen significant use, refunds within the first 30 days are prorated for the unused portion
- After 30 Days: The money-back window is a hard 30-day cutoff — refund requests after that are handled as prorated account credit at our discretion
Setup fees are non-refundable. To request a refund, open a ticket in the Unified Panel or email hello@sableservers.com.