Billing depends on your service type and billing cycle:
- Hourly Services: Pay-as-you-go, deducted from your prepaid account credit
- Monthly Services: Billed on the same day each month (your signup date)
- Longer Cycles: Quarterly, semi-annual, annual, biennial, and triennial cycles are available — longer cycles include multi-cycle discounts
- Setup Fees: Charged immediately upon order (if applicable)
Invoices are generated 7 days before your due date, giving you time to review charges. Automatic payment will be attempted on the due date if you have a payment method on file. All charges are made in Canadian dollars (CAD).